Your Privacy
Matters

1. Introduction

Innovative Aviation Private Ltd also known as IAPL where we have referred and identified as we, us, and our believe in the privacy of your personal information and we are determined to protect and maintain it. This Privacy Policy is about how we gather and process your own and personal information when you visit our site or communicate with us in relation to our aviation solutions, including:

• Avionics Services
• Component Repair & Overhaul Services
• Distribution & Supply Chain Services
• Engine Services
• Technical Support & Consultancy

IAPL implements this Privacy Policy to all visitors and other persons who communicate with us via our website and in person.

Accessing or using our services and website confirm that you have read and accepted this Privacy Policy.

2. Who We Are

Innovative Aviation Private Ltd (IAPL) is an aviation services company that deals with the avionics, aircraft component sales, distribution and engine solutions to the commercial, business and general aviation market.

To the extent that the appropriate data protection laws apply, IAPL is the Data Controller of your personal data, unless otherwise.

In case of any questions about this Privacy Policy or the way we process your data, you can contact us.

3. Information We Collect

The information that we can collect and process includes the following categories:

3.1 Personal Identification Information

• Full name
• Job title / designation
• Company name
• Email address
• Telephone number
• Postal / billing address
• Country and location information

3.2 Business & Transaction Information

• Purchase orders and quotation requests
• Contractual documentation
• Payment and billing details
• Bank account details (for vendors/suppliers)
• Tax identification numbers (where required)

3.3 Technical & Website Usage Information

When you visit our website, we may automatically collect:

• IP address
• Browser type and version
• Device type and operating system
• Pages visited and time spent
• Referring website
• Date and time of access

3.4 Communication Data

• Emails sent to us
• Phone call records (where legally permitted)
• Customer support queries
• Feedback, surveys, and inquiries

3.5 Sensitive Information

In limited circumstances (for example, aviation regulatory compliance, travel arrangements, or export control requirements), we may collect:

• Passport details
• Regulatory license information
• Compliance documentation

We collect sensitive information only when necessary and in accordance with applicable laws.

4. How We Collect Your Information

We collect personal information through:

• Website contact forms
• RFQ (Request for Quotation) submissions
• Service agreements and contracts
• Supplier onboarding processes
• Email or telephone communication
• Trade shows and business meetings
• Cookies and website analytics tools
• Social media interactions

We may also receive information from third-party partners, regulatory bodies, or publicly available aviation databases where legally permitted.

5. How We Use Your Information

We use your personal data for legitimate business purposes, including:

5.1 Service Delivery

• Processing service requests (avionics, component repair, engine services)
• Managing distribution and logistics operations
• Providing technical support and maintenance coordination
• Managing warranties and repair tracking

5.2 Business Operations

• Internal record keeping
• Managing supplier relationships
• Financial accounting and invoicing
• Contract administration

5.3 Communication

• Responding to inquiries and RFQs
• Providing order updates
• Sending service notifications
• Delivering regulatory compliance updates

5.4 Marketing & Business Development

Where permitted by law, we may:

• Send newsletters and industry updates
• Share new service offerings
• Inform you of promotional events or trade exhibitions

You may opt out of marketing communications at any time.

5.5 Legal & Regulatory Compliance

• Meeting aviation authority requirements
• Complying with export control laws
• Anti-money laundering compliance
• Fraud detection and prevention
• Responding to lawful government requests

6. Legal Basis for Processing

We handle your personal information on one or more of the following legal foundations:

• Performance of a contract
• Compliance with legal obligations
• Legitimate business interests
• Your consent (where required)

Where we rely on consent, you may withdraw it at any time.

7. Cookies & Tracking Technologies

To improve user experience and monitor traffic on our site, our site uses cookies.

7.1 What Are Cookies?

Cookies refer to tiny text files stored in your computer which assist us in learning how visitors use our site.

7.2 Types of Cookies We Use

• Cookies (an indispensable part of the website).
• Performance cookies (traffic monitoring and analytics)
• Functional cookies (bearing in mind preferences)

7.3 Managing Cookies

Using your browser, you can either accept or reject cookies. By blocking cookies, some features on some websites can be compromised.

8. Data Sharing & Disclosure

We do not sell, rent or trade your personal information.

We can however share your data with:

8.1 Service Providers

• IT and hosting providers
• Payment processors
• Logistics and shipping companies
• Regulatory consultants

These collaborators have a liability to protect your information.

8.2 Regulatory Authorities

We may disclose information where required by aviation authorities, customs, export control agencies, or courts of law.

8.3 Business Transfers

In case of a merger, acquisition, and restructuring of IAPL, personal data can be traded during the process.

9. International Data Transfers

We being an aviation services provider, may cross-border in transferring data in the course of operations. When we transfer data to the other countries, we make sure that there is proper protection as per the legal provisions on data protection.

10. Data Security

We have put in place the right technical and organizational security measures which include:

• Secure servers and firewalls
• Encryption of sensitive data
• Access control restrictions
• Regular IT system audits
• Employee confidentiality agreements

Although we take every possible measure to ensure the safety of your data, it is not possible to have 100 percent protection with any internet transmission.

11. Data Retention

We retain personal data only as long as necessary for:

• Service delivery
• Legal compliance
• Accounting requirements
• Regulatory aviation obligations

Once the retention duration is over, the information is destroyed or anonymized.

12. Your Rights

Depending on applicable law, you may have the following rights:

• Right to access your personal data
• Right to correct inaccurate information
• Right to request deletion
• Right to restrict processing
• Right to object to processing
• Right to data portability
• Right to withdraw consent

In order to exercise such rights, please contact us with the above details.

13. Third-Party Links

Due to the third-party links that might be present on our website (like aviation regulations authorities or partners), they may lead to other websites. The privacy practices of such sites are not our responsibility. We would advise you to go through their privacy policies individually.

14. Children's Privacy

We are targeted at business and aviation professionals. We do not intentionally take any personal data of people that are below 18 years of age.

15. Marketing Communications

You may opt in to receive marketing communications. You can unsubscribe at any time by:

• Clicking the "unsubscribe" link in our emails
• Contacting us directly

We will honor your preferences promptly.

16. Changes to This Privacy Policy

IAPL may update this Privacy Policy periodically to reflect changes in legal requirements or operational practices. Updated versions will be posted on this page with a revised "Last Updated" date.

We encourage you to review this page regularly.

Final Note

At Innovative Aviation Private Ltd, safeguarding your information is as important as maintaining aviation safety standards. We are committed to transparency, compliance, and responsible data management across all our avionics, component, distribution, and engine service operations.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: privacy@iapl.aero
• Phone: +91-9170763968
• Address: Plot No 497, Bharthal Village, Sector 26 Dwarka, New Delhi, 110077